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Shipping / Pick Up

Shipping Policy

We do not offer shipping at this time due to the large size of our piñatas and extreme cost.  We apologize for any inconvenience. Please see our local pick up policy below.

Pick Up Service

We strive to make our local pick up as painless as possible by working around your schedule.  After we receive your order we will get to work on it as quick as we can.  In stock ready to go piñata's are ready for pick up the same or next day depending on the time.  In stock centers will take 3 - 7 days to build.  Customized centers may take longer depending on the difficulty. You will receive an email when your order is almost complete so you know ahead of time.  Just let us know what time (more or less) and day you are available.  If you would like we can meet at the mall or at my house 2310 Copper Sunrise Dr. Sierra Vista, AZ 85635.  

Return & Exchange Policy

It is our goal at Piñata Place that our customers are able to purchase with complete confidence in our product.  Our piñata's are built stronger and with much more attention and care than big box store bought piñata's.  Even though we are confident in our product we understand that not everyone's taste is the same.  If you receive your In Stock Available Today piñata and are not happy with it we will do our best to make it right and if we can not then we will refund your money in full. 


Custom Piñatas and In Stock centers use materials and time that can not be reused when the decoration process begins.  If a custom piñata or In Stock Center piñata is cancelled after we start the decoration process then the payment will be refunded minus a $10 fee.  However, if our workmanship is to blame then we will do our best to resolve the issue which may include a full refund.     

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